Guest information

Information to our guests

Welcome to Åre. Here you will find all the necessary information about your booking, check-in times and other things that may be good to know before it is finally time for your long-awaited vacation.

During summer and autumn (May-mid December), our opening hours are weekdays 9-16. During winter (from mid December) our opening hours are 09-17 all days. During big holidays the opening hours can be changed.

In case of emergency or last minute booking, we ask that you call us +46 647-515 00. When the reception is closed, you will be connected to our emergency service.

Check-in and check-out.

Check-in takes place from 16 on the day of arrival. If the apartment is vacant before, check-in can take place earlier. The reception staff then sends a text message to the person who made the booking and announces that the key is available for collection. It is possible to check in outside our opening hours. About a week before arrival you will receive an email with all the information you need to pick up the key and check in. You get two keys to your accommodation.

Luggage storage is available adjacent to the reception at no extra cost. Safes are available for a fee (SEK 10). WC is available to use during reception opening hours.

In a number of houses such as Alpinhuset, Freestyle, ÅreParken, Dählie, Mitt i Åre 1 and 2 have their own luggage compartments. Some of the houses also have access to shower and WC.

Check-out is no later than 10 o'clock on the day of departure. When leaving the apartment, remember that the dishes must be washed, and / or the dishwasher started. The bed linen is removed from the beds and the garbage out to the garbage cans. Late check-out or inadequate cleaning can lead to an extra charge. During the winter, final cleaning is included in the price, during summer and autumn you can buy more.